Shipping Policy
1. Shipping Methods and Costs
Standard Shipping (10-20 days): $7.99 postage;
Fast Shipping (7-15 days): $11.99 postage;
International Expedited Shipping (5-7 days): $15.99 postage.
Grharper offers various shipping methods to accommodate the needs of our customers. The available shipping methods and their associated costs will be displayed during the checkout process. Please note that shipping costs may vary depending on the destination, weight, and dimensions of the package.
2. Shipping Methods & Shipping Times
Processing time for orders typically takes 1-3 business days. After processing, shipping times will vary based on the selected shipping method and destination. Standard shipping usually takes between 10-20 business days, while express shipping options may offer faster delivery times. Please note that these are estimated delivery times and may be subject to delays due to various factors such as customs clearance or weather conditions.
3. Tracking Information
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to follow the progress of your shipment on the courier's website. Please note that tracking information may not be available immediately after shipping and may take some time to update.
4. Customs and Duties
International orders may be subject to customs fees and import taxes. These charges are the responsibility of the recipient and are not included in the shipping costs. Please familiarize yourself with the customs regulations of your country to avoid any unexpected fees.
5. Shipping Restrictions
Due to shipping restrictions, we may not be able to ship certain products to all countries. Additionally, there may be restrictions on the quantity or type of products that can be shipped to specific destinations. Please check our website or contact us for more information on shipping restrictions.
6. Lost or Damaged Packages
If your package is lost or damaged during shipping, please contact us immediately. We will assist you in resolving the issue with the courier and, if necessary, provide compensation or replacement products.
7. Address Changes and Cancellations
If you need to change the shipping address or cancel your order, please contact us immediately. We will do our best to accommodate your request, but please note that changes or cancellations may not be possible if the order has already been processed or shipped.
8. Contact Information
If you have any questions or concerns about our Shipping Policy, please feel free to contact us at info@grharper.com. We will be happy to assist you with any shipping-related inquiries.
By placing an order on Grharper, you agree to our Shipping Policy and understand that shipping times and costs may vary. We strive to provide efficient and reliable shipping services to all our customers. Thank you for choosing Grharper for your cross-border shopping needs!